Who we are
This privacy notice explains how UK Cream Chargers Limited (Companies House 0820454), trading as Bulk Cream Chargers (“BCC”, “we”, “us”), processes personal data when you visit our website or submit a wholesale enquiry. Our registered office is 29 Looe Street, The Barbican, Plymouth, PL4 0EA, United Kingdom.
We are the data controller for personal data processed through this site. For data protection enquiries: info@bulkcreamchargers.co.uk.
What data we collect
We collect and process the following categories of personal data:
| Category | Examples | When we collect it |
|---|---|---|
| Identity data | Name, role/job title | Qualification wizard, review submission |
| Contact data | Business email, phone/WhatsApp, company name, country | Qualification wizard, review submission |
| Business data | Company registration number, VAT number, website, intended use, order volume | Qualification wizard |
| Compliance data | Confirmation of commercial use, authority to procure | Qualification wizard |
| Technical data | IP address (hashed), browser type, timestamp | Automatic — submission rate limiting + abuse prevention |
| Marketing preferences | Newsletter opt-in (if offered in future) | Explicit opt-in only |
We do not collect special category data (health, biometric, etc.) and we do not collect data from anyone we know to be under 18.
How we use your data
We process your data on the following lawful bases under UK GDPR:
- Legitimate interest (Art. 6(1)(f)) — responding to your wholesale enquiry, verifying business legitimacy (Know Your Business), preventing fraud and abuse, and protecting our commercial interests.
- Contractual necessity (Art. 6(1)(b)) — fulfilling supply contracts, processing invoices, and arranging delivery once you become a customer.
- Legal obligation (Art. 6(1)(c)) — record-keeping required by UK tax law, the Misuse of Drugs Act 1971, and Home Office guidance on nitrous oxide supply.
- Consent (Art. 6(1)(a)) — only where explicitly given, e.g. marketing opt-in or review publication.
Who we share your data with
We share your data only when necessary and only with:
- Hostinger (our hosting provider) — secure data storage in EU data centres
- Freight and customs partners — once you place an order requiring delivery
- Banking partners — for proforma invoice and payment processing
- HMRC and other UK authorities — where required by law
- Our solicitors and accountants — under professional confidentiality
We do not sell personal data, share it with marketing platforms, or transfer it outside the UK or EEA without appropriate safeguards.
How long we keep your data
| Data type | Retention period |
|---|---|
| Qualification enquiry (unqualified leads) | 12 months from submission, then deleted |
| Active commercial customer records | 6 years after last transaction (UK tax law) |
| Review submissions | Indefinite while review is published; deleted on request |
| IP/abuse logs | 90 days |
Your rights
Under UK GDPR you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”) where no overriding legal basis applies
- Restrict processing in certain circumstances
- Object to processing based on legitimate interest
- Data portability for data you provided to us
- Withdraw consent at any time (where consent is the basis)
- Complain to the Information Commissioner’s Office (ICO) — https://ico.org.uk/ — Casework@ico.org.uk — 0303 123 1113
To exercise any of these rights, email info@bulkcreamchargers.co.uk. We will respond within one calendar month.
Cookies
This website uses essential cookies only — for WordPress session management and CSRF protection. We do not currently use analytics or advertising cookies. If we introduce analytics in future, we will request your consent first via a cookie banner.
Security
We use industry-standard security including TLS encryption, hashed credentials, and restricted access. We hash IP addresses before storing them for abuse prevention. Payment data is processed via bank channels and is never stored on our website.
Changes to this notice
We may update this notice from time to time. Material changes will be highlighted on this page with the effective date.
Last updated: 19 May 2026